Apprentice Freight Forwarder

<p>Apprentice role in a family-run freight forwarding business, learning customs clearance, shipment management, quoting &amp; documentation. Gain hands-on experience with import/export processes, HMRC compliance &amp; systems, while supporting customers &amp; working within a supportive fast paced environment.</p>

White Distribution Ltd t/a Metoni Logistics. We are a well-established, family-run freight forwarding business providing international logistics solutions across air, sea, rail and road. We pride ourselves on delivering a personal, reliable service to our customers and maintaining strong, long-term relationships.

This apprenticeship offers a fantastic opportunity to gain hands-on experience in the freight forwarding industry. You will work alongside experienced team members to learn the end-to-end process of moving goods internationally, ensuring compliance with UK and international customs regulations.

Key Responsibilities

• Assist with the preparation and submission of customs declarations (import & export)
  Learn to use customs systems such as CDS (Customs Declaration Service)
• Support the operations team with booking shipments across air, sea, rail and road freight
• Liaise with customers, hauliers, and shipping lines to coordinate shipments
• Check and process shipping documentation (commercial invoices, packing lists, etc.)
• Ensure all entries comply with HMRC regulations and company procedures
• Help resolve customs queries, delays, and documentation issues
  Maintain accurate records and update internal systems
  Provide general administrative support to the operations team

What You Will Learn

• Fundamentals of freight forwarding and global logistics
• Customs clearance procedures and UK import/export regulations
• Commodity codes, duties, and VAT calculations
• Use of industry systems and freight software
• Customer service and communication within a logistics environment
• Problem-solving in time-critical situations

Skills & Attributes Required

• Strong attention to detail
• Good organisational skills and ability to prioritise tasks
• Confident communication skills (written and verbal)
• Basic IT skills (Microsoft Office; willingness to learn new systems)
• A proactive and positive attitude
• Ability to work as part of a small, close-knit team
• Interest in logistics, international trade, or supply chain

On-the-job training.