Internal Sales / Customer Service Apprentice at Ametek UK
INSPIRE ATA LIMITED
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About the Role
<p>We are looking for a motivated and enthusiastic Sales and Commercial Apprentice to join our Inside Sales team. This Apprenticeship offers a great opportunity to gain 2 hands-on experience in an international sales environment while learning about our cutting-edge products and services.</p>
This is a fantastic opportunity to grow your career in sales and commercial functions while gaining valuable skills in a technical environment.
Main Duties:
- Customer and Sales Support: Assist the inside sales team with customer inquiries, providing excellent service and ensuring timely responses to all customer needs
- Coordinating Internal Functions: Collaborate with various internal departments to share relevant product information and provide effective solutions to customers
- Cold Calling/Outbound Lead Generation: Reach out to potential customers through cold calling and outbound lead generation to drive business development and expand our customer base
- Learning the Technical Side of Our Products: Gain in-depth knowledge of our range of products, including their technical features and applications, to better support customers and contribute to sales efforts
The Candidate:
The successful candidate will be:
- Technically Minded: A strong interest in learning about technical products and solutions. The ability to grasp technical concepts and communicate them effectively to customers and internal teams
- Proactive: A self-starter who takes initiative, manages time effectively, and demonstrates a willingness to contribute ideas and solutions.
- Inquisitive Nature: A curiosity to explore new challenges, learn about the industry, and ask questions to understand customer needs and product capabilities
- Strong Communication Skills: Ability to communicate clearly and professionally, both in writing and verbally, to engage with customers and internal teams
- Attention to Detail: Accuracy in handling customer information, quotations, and technical data, with a focus on providing precise solutions
- Team Player: Ability to collaborate effectively within a team environment, sharing information and working towards common goals
- Resilience and Drive: Motivated to work in a fast-paced environment with the determination to meet and exceed targets
- Willingness to Learn: An eagerness to develop new skills, including technical knowledge and sales expertise
- Educational Requirements: Ideally, candidates should have a strong academic background (A-Levels or equivalent) or relevant work experience in a technical field
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider – 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
- Potential full-time role for the right candidate upon successful completion of the apprenticeship
- Upon successful completion of the apprenticeship, there is potential for progression into a Technical Support role, where you will help customers with technical queries and support their product requirements
- Alternatively, the apprenticeship can lead to an External Sales role, where you will have the opportunity to support and develop relationships with our global customer base
About the Training
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification, which will help start your career and give you an insight into the business' processes and procedures
- Our training is all completed remotely via Teams with a development coach, who will be available for support
- You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
About the Employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
Training Provider
DERBY BUSINESS COLLEGE LIMITED
Course/Training
Customer service specialist (level 3)
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