Apprentice Tenancy Support Worker
Sheffield City Council
About the Role
An exciting opportunity has arisen to work with the Support and Accommodation Team as a Tenancy Support Worker studying at Level 3. This work will involve you working with vulnerable single adults and families in their temporary accommodation and therefore you will need to have a Enhanced DBS check with Children and Adults Barred List.
Work within the policies and procedures laid down by Sheffield City Council Housing Services,Social Services and Education Services
To work in partnership with the team and other partner agencies to ensure effective delivery of the service to the benefit of the family and the community.
To undertake comprehensive assessments of all family members, identify the training and support needs of service users and to develop detailed support plans and contracts to achieve the aims of the Service.
To be responsible for a caseload of an identified client group as allocated by a line manager or supervisor, whilst ensuring cover for the service in general
To motivate service users to take part in the Service and to work constructively to change their behaviour
To participate in case reviews and conferences as necessary, and ensure that all methods of working contribute to the successful outcome of the support plan. Where necessary to organise and take the lead role in a variety of multi-agency case meetings.
To evaluate risk of harm and failure to protect children and report any concerns to appropriate persons or agencies.
To ensure that service users understand their responsibilities as tenants including to their accommodation, furnishings or equipment, their landlord and their neighbours
Opportunity to move into a full time role upon completion of apprenticeship
About the Training
You will be working towards a level 3 Housing and property management standard
Training will be once a week
Training centre is located at CDC training, cricket inn road, sheffield, S2 1TR
About the Employer
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Training Provider
SHEFFIELD CITY COUNCIL
Course/Training
Housing and property management (level 3)