Reception & Administration Apprentice
ORACLE TRAINING CONSULTANTS LTD
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About the Role
The first point of contact in our reception for visitors. You will ensure that all clients/visitors enquires both face to face/email/telephone are directed to the relevant person within the company. You will work both autonomously and also as part of a team. You will undertake a variety of administrative duties and some housekeeping duties also.
- Administrative elements adding learners on PICS
- Customer Service including greeting customers
- Dealing with telephone calls
- Clean reception area, signing in
- Filing and photocopying
- Laminating and designing displays
- Keeping reception and rest room clean and tidy
- Adhere to practice policies and procedures
This position is split between 2 locations, you will be working from Rotherham (S65 1AJ) Office Mondays, Tuesdays and Wednesdays, and from the Doncaster (DN1 1JL) Office on Thursdays and Fridays.
- Progression into full time employment folllwing completion of Apprenticeship
About the Training
- Customer Service Practitioner Level 2 Apprenticehip Standard
- English and maths Functional Skills
- End Point Assessment
- Training and training location to be confirmed
About the Employer
The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
Training Provider
INTEC BUSINESS COLLEGES LIMITED
Course/Training
Customer service practitioner (level 2)
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