Kia Genius Apprenticeship - Chesterfield
KIA MOTORS UK LTD
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About the Role
The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information.
- Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact
- Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants
- Recognising and Dealing with any customer queries or issues that may arise
- Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way
- A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealershi
About the Training
- Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales)
- Emergency first aid at work
- Understanding electric vehicles
- Advanced electrification
- Kia Product Knowledge
- Delivery method and location of training to be confirmed
About the Employer
Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars. As a Kia approved retailer, we also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest Kia offers. Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for Kia..
Skills Required
- No skills required
- Full training will be provided
Training Provider
SKILLNET LIMITED
Course/Training
Customer service specialist (level 3)
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