Kia Vehicle Parts Advisor Apprenticeship - Rotherham
VERTU MOTORS PLC
Apply by:
About the Role
This is an exciting opportunity for a customer service apprentice to be working alongside fully qualified advisors within a Ford dealership. Duties will include assisting customers, complaints handling, communication and more.
As this apprenticeship role offers a varied workload the Apprentice will develop skills in a number of areas.
Duties may include:
- Sourcing and stocking vehicle parts
- Communication
- Dealing with customer queries
- How to currently handle complaints
- Procedures
- Assisting customers
- There may be a possible full-time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless
- By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, whether it be progressing through the dealership, working towards a job within motorsports
About the Training
Level 2 Customer Service Practitioner Apprenticeship Standard:
- Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
- Apprenticeship standard L2(Customer Service Practitioner)
- An industry recognised standard qualification
- Functional skills if needed
About the Employer
Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars.
As a Kia approved retailer, we also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest Kia offers.
Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for Kia..
Skills Required
- Communication skills
- Team working
Training Provider
SKILLNET LIMITED
Course/Training
Customer service specialist (level 3)
Apply by: