Food & Beverage apprentice
St Ermin's Operating (UK) Ltd
About the Role
<p>Reporting to the F&B Director and F&B Managers, the F&B Supervisor provides a key managerial presence for both the F&B team and guests in the daily running of our F&B outlets.</p> <p> </p>
- Effectively manage and run the service in the restaurant and bar, including breaks and allocations in an efficient way
- Identify the developmental needs of others and coach, mentor, or otherwise help team members improve their knowledge and skills. Train and develop F&B team members (bar and restaurant)
- Drive effective departmental communication and information systems through handovers, department meetings, and daily briefings
- Ensure the service team is fully trained and confident with outlet policies and standards
- Ensure the team is fully knowledgeable about all menus and offerings throughout F&B outlets
- Take responsibility for ensuring all company policies and procedures are adhered to by the team at all times
- Ensure that all F&B team members can take orders confidently while offering food and drink
Progression onto the Level 3 Hospitality Supervisor apprenticeship
About the Training
- On site training
- E learning logins provided on onboarding day
- Monthly review with skills coach
About the Employer
Inspired by England's indelible history and informed by its dynamic present, St. Ermin's Hotel, Autograph Collection is a luxury destination amid the best of central London. Immerse yourself in stylish comfort in 4-star accommodations with contemporary amenities and premium bath products. Discover some of the world's most celebrated attractions, including Westminster Abbey, Big Ben and Buckingham Palace. Host corporate events and elegant social engagements in sophisticated event spaces, enhanced by custom catering. Punctuate your day by exploring the dramatic elements of our historic grounds and beautifully manicured courtyard. Or, savor delectable British fare at our Caxton Bar and Grill, and sip fine wines and creative cocktails at our stylish bar. A distinctive haven of modern comfort, our hotel provides distinguished luxury that captures London's historic essence.Rated by Tripadvisor as Number 1 in the UK, Number 2 in Europe, and Number 6 in the world for their coveted Best of the Best awards in 2025
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Team working
- Initiative
- Non judgemental
- Patience
Training Provider
UMBRELLA TRAINING AND EMPLOYMENT SOLUTIONS LIMITED
Course/Training
Food and beverage team member (level 2)