Apprentice Independent Living Coordinator

AGE UK SHEFFIELD LTD

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About the Role

The Apprentice Independent Living Coordinator role is an exciting opportunity for a motivated and compassionate individual to gain experience in health and social care through a paid apprenticeship at Age UK Sheffield. You will work alongside our experienced team to support older people in living independently.

Key Responsibilities:

As an Apprentice Independent Living Coordinator, with supervision and support, you will:

  • Assist in managing a small supervised caseload of older people with a range of needs.
  • Support customers to access practical help and social support to improve independence and wellbeing.
  • Accompany staff on home visits and appointments in the community.
  • Help with administrative tasks such as updating case notes and customer records.
  • Support with benefit checks and assist in gathering information for assessments (full training provided).
  • Attend relevant team meetings, reflective practice sessions, and learning opportunities.
  • Build knowledge of local services and how to refer customers appropriately.
  • Promote choice, dignity, and independence in every interaction.
  • Ensure personal compliance with all safeguarding, confidentiality, and data protection procedures.
  • Represent Age UK Sheffield positively in all interactions.

Approach & Values:
You will be:

  • Compassionate, respectful, and eager to support older people.
  • A good listener who communicates clearly and with empathy.
  • Organised, proactive, and willing to learn new skills.
  • A team player who values inclusion, diversity, and equality.
  • Committed to personal development and reflective practice.

Supervision, Induction, and Development:

  • You will receive a full induction including Age UK Sheffield policies and procedures.
  • You will be allocated a mentor from the Independent Living team.
  • One day per week will be protected for study with your training provider.
  • You will participate in regular 1-1 supervision, team meetings, and shadowing opportunities.
  • You will be encouraged to attend shared learning sessions and reflective practice forums.

Additional Requirements:

  • A strong interest in working in adult social care or community support.
  • Studying or willing to enrol on a Level 3 Diploma in Health and Social Care (adults).
  • Appointment is subject to a satisfactory enhanced DBS check.
  • A willingness to travel within Sheffield and work across the community (travel support will be provided as appropriate).
Flexible working approach. Working alongside experienced Independent Living Coordinators, the apprentice will: - Support older people to access services, benefits and resources that promote independent living. - Learn how to build positive relationships with customers and professionals. - Gain skills in holistic assessment, problem-solving, communication, and person-centred planning. - Be supported through regular supervision, training, and a dedicated study day to complete a Level 3 Health and Social Care qualification.

To be discussed and agreed as appropriate.

About the Training

Venue: The Sheffield College, City Campus, Granville Road, Sheffield, S2 2RL.

Attendance: Day release.

 

 

 

About the Employer

We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.

Skills Required

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Training Provider

SHEFFIELD COLLEGE, THE

Course/Training

Lead adult care worker (level 3)

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