Oasis Academy Don Valley - Business Administration Level 3 Apprenticeship

<p>We are looking for an enthusiastic and hard-working individual to join Oasis Don Valley. As a Business Admin Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!</p>

As a Business Administration Apprentice at Oasis Academy Don Valley, you will play an important role in supporting the smooth and efficient running of the school’s administrative ser-vices. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a busy educational environment while working towards a nationally recognised qualification. You will receive full training, guidance, and mentorship to help you develop strong skills in business administration.

As an apprentice you will:

• Act as the first point of contact for all visitors, providing a warm, professional welcome
• Support students at reception and respond to their queries
• Manage a fast-paced reception area, multitasking effectively between duties
• Handle telephone and in-person enquiries, directing staff, parents, pupils, and visitors to the correct information
• Manage challenging conversations calmly and professionally
• Issue visitor badges and ensure all safeguarding and security procedures are followed
• Ensure visitors are met and escorted appropriately unless authorised to move independently
• Maintain a tidy, organised reception and office environment
• Support parents with ParentPay and Bromcom/MCAS queries
• Complete word processing, data entry, and general administrative tasks as required
• Assist with photocopying, printing, laminating, filing, and preparing documents
• Collate and distribute information to parents/carers, staff, and students
• Handle incoming and outgoing post, including franking and sorting
• Provide refreshments to visitors when needed
• Make telephone calls to parents and carers as required
• Send text messages and emails to parents/carers
• Support with Academy events such as parents’ evenings and open evenings
• Act as a key contact for staff regarding daily Academy events

• The successful candidate will be enrolled in a Level 3 Business Administrator Apprenticeship programme
• This will include a combination of on-the-job training and coursework, with support from both the school and LMP Education (training provider)