Business Administrative Assistant Apprentice

The Fluency Business Group

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About the Role

<p>This is a fabulous opportunity to join a successful and growing business based in Chesterfield. You will be providing essential support to the business operations through general office administration, senior management support, travel &amp; logistics coordination and client project adminsitration.</p>

Main Purpose of Job

The Business Administrative Assistant Apprentice will support the Office Manager and senior management team in the smooth and professional running of the company’s administrative operations.

The role will involve supporting day-to-day office administration, assisting senior management, coordinating travel arrangements, and helping streamline internal processes while developing strong organisational and communication skills.

Over time, the apprentice will gain exposure to bookkeeping and financial administration, working with the Office Manager and company accountant as part of a structured apprenticeship combining on-the-job learning with formal training.

Main Duties:

  • General Office Administration
  • Support the Office Manager with the day-to-day running of the office
  • Managing incoming calls and enquiries and directing them appropriately
  • Greeting visitors and supporting meeting arrangements
  • Managing office supplies and assisting with ordering stationery and consumables
  • Supporting internal administrative processes across the business
  • Assisting with documentation, filing, and record management
  • Supporting the organisation of internal meetings and company events

Senior Management Support

Provide administrative assistance to members of the senior leadership team, including:

  • Preparing meeting materials and documents
  • Supporting diary coordination where required
  • Conducting research tasks and compiling information for management
  • Supporting internal project administration

Travel and Logistics Coordination

Assist with planning and organising business travel, including:

  • Researching and booking flights, hotels, trains, and car hire
  • Managing travel itineraries for senior team members
  • Supporting logistics for exhibitions, meetings, and industry events

Client Project Administration

Support client-facing projects by assisting with administrative tasks, including:

  • Collecting information and documentation from clients
  • Maintaining accurate project records
  • Preparing basic reports or data summaries
  • Ensuring communications and documentation maintain a professional standard

Business Process Support

Assist the team in improving the efficiency of internal systems and processes by:

  • Helping document internal procedures
  • Supporting improvements to workflows and administration systems
  • Identifying opportunities to streamline operational processes

Finance and Bookkeeping Development

As the apprenticeship progresses, the role will expand to include exposure to financial administration tasks such as:

  • Assisting with invoice preparation and supporting bookkeeping activities
  • Maintaining financial records and documentation
  • Working alongside the Office Manager to learn financial processes
  • Potential for full time employment on completion of the apprenticeship for the right candidate 

About the Training

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.

You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group.

About the Employer

Since our incorporation in 2017, Fluency has built a global reputation for supporting businesses with market-leading growth strategies and investor relations. We began by offering market research and public relations for clients across Europe, Asia, and the USA, focusing on growth, investment, and strategy.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative
  • Strong work ethic
  • Reliable

Training Provider

CHESTERFIELD COLLEGE

Course/Training

Business administrator (level 3)

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