Apprentice Firm Support

OPTIMUM COMMERCIAL SOLUTIONS LTD

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About the Role

<p>To efficiently undertake administration and clerical duties assisting the firm support team in their support of appointed representative firms in the commercial finance broker market.</p>

  • Data input, data extraction, photocopying, faxing, filing and typing duties as directed
  • To deal with internal and external post and emails on a day to day basis
  • To support the team to maintain accurate files
  • To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
  • To provide appropriate reception cover as and when required
  • To meet and greet clients as required
  • To obtain and retrieve files as requested
  • To support the control of appointments and retrieve files
  • Collating information for reports
  • To be a flexible and supportive member of the team
  • To maintain strict confidentiality at all times
  • Attend and take part in team meetings & regular reviews with directors
  • The candidate could potentially become a long-term member of the team moving into a firm support manager position taking on a more involved role in the support of appointed representative firms

About the Training

  • Training includes monthly day release at Sheffield College, the remainder to be completed in the work place with tutor visits apporximately every 6 weeks

About the Employer

Optimum Commercial Solutions is a rapidly growing Commercial Finance Network providing finance brokers the opportunity to transact applications of finance via Optimum’s permissions.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

Training Provider

SHEFFIELD COLLEGE, THE

Course/Training

Business administrator (level 3)

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