Apprentice Medical Receptionist
Norfolk Park Medical Practice
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About the Role
<p>Working as part of a small team as Medical Receptionist and Administrator. Reception duties to include dealing with patients and other professionals arriving at the surgery. All NHS training, including Reception Training and Medical Terminology. </p>
- Monitoring reception and the waiting room - Greeting patients on arrival
- Answering the telephone - Booking appointments and dealing with patient’s enquiries
- Dealing with patients face to face when they arrive at the surgery and helping them
- Update computer and manual records as necessary
- Filing hospital correspondence
- Full NHS training to be provided with a view to a permanent role at the surgery
About the Training
Day release once per month for 12 months at Sheffield College's Pennine Five Campus:
- 41 Silver Street Head, Sheffield S1 2DD
- Remainder in work with 4-8 weeks tutor visit
About the Employer
We are a small GP surgery with 17 staff members. We have a modern purpose built building close to the City Centre with on site parking. We promote a happy and friendly working environment with lots of opportunities to learn and progress.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Non judgemental
- Patience
Training Provider
SHEFFIELD COLLEGE, THE
Course/Training
Business administrator (level 3)
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