Apprentice Firm Support

OPTIMUM COMMERCIAL SOLUTIONS LTD

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About the Role

<p>To efficiently undertake administration and clerical duties assisting the firm support team in their support of appointed representative firms in the commercial finance broker market.</p>

• Data input, data extraction, photocopying, faxing, filing and typing duties as directed
• To deal with internal and external post and emails on a day to day basis
• To support the team to maintain accurate files
• To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To provide appropriate reception cover as and when required.
• To meet and greet clients as required.
• To obtain and retrieve files as requested.
• To support the control of appointments and retrieve files.
• Collating information for reports
• To be a flexible and supportive member of the team.
• To maintain strict confidentiality at all times
• Attend and take part in team meetings & regular reviews with directors

The candidate could potentially become a long-term member of the team moving into a firm support manager position taking on a more involved role in the support of appointed representative firms.

About the Training

Training includes monthly day release at Sheffield College, the remainder to be completed in the work place with tutor visits apporximately every 6 weeks.

About the Employer

Optimum Commercial Solutions is a rapidly growing Commercial Finance Network providing finance brokers the opportunity to transact applications of finance via Optimum’s permissions.

Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

Training Provider

SHEFFIELD COLLEGE, THE

Course/Training

Business administrator (level 3)

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