Apprentice Receptionist & Administrative Assistant
Greystones Medical Centre
About the Role
<p>This crucial GP practice role is for an apprentice receptionist and administrative assistant. You will be the first point of contact for patients both face to face and on the phone, greeting and assisting them with making appointments and helping with enquiries.</p>
- The role involves daily face-to-face and telephone contact with patients, welcoming them in a friendly and professional manner, working within our reception and admin team.
- Completing triage forms on behalf of the patient to help ensure the patient receives the appropriate care.
- Booking appointments.
- Registering new patients.
- Processing prescription requests.
- Maintaining accurate patient records.
- General office duties and administration including processing tasks from clinical staff within the practice, scanning and filing letters and opening post.
Potential to be a permanently employed intrinsic member of the admin and reception team.
About the Training
As part of your apprenticeship, you will be required to attend Sheffield College once per month on day release.
About the Employer
We are a long established busy GP Practice based in south west Sheffield. We offer care to 4200 patients. We have a friendly admin team with a variety of skills, that all work together to provide the best possible care for our patients.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Non judgemental
- Patience
Training Provider
SHEFFIELD COLLEGE, THE
Course/Training
Business administrator (level 3)