Business Support/Administration Apprentice (Clinical Governance & Quality Assurance)

If you want an opportunity to be part of a flourishing business, this is the apprenticeship for you! Rotherham Hospice are looking to extend their existing Administration Team in the Clinical Governance & Quality Assurance Department by recruiting an apprentice to help in the day-to-day running of their busy office

As a Business Support/Administration Apprentice, you will be trained to be responsible for (but not limited to) the following:

·       Supporting the Clinical Governance & Quality Assurance team with governance and assurance  admin duties including dealing with  confidential records using electronic systems

·       Prioritising workload based on the ever-changing demands of the business

·       Updating our clinical and non-clinical incident and risk management reporting  system to enable effective management of clinical risks and incidents

·       Maintaining Excel spreadsheets and using word and windows and other IT systems

·       Producing reports and analyse data to assist the governance and clinical  teams

Provide excellent customer service and maintain a positive image of the company 
Working as part of a close team to achieve business needs
·       Data inputting – into clinical and non-clinical systems and uploading regulatory evidence for the Care Quality Commission

Provide general clerical support
Maintain manual and computerised records
Undertake typing and word-processing and other IT based tasks 
Take notes at meetings 
·        

·       Communicating with patients and staff at all levels, dealing with queries in a professional and helpful manner

·       Adhering to company policies and procedures

You’ll develop your skills alongside the Clinical and Admin Teams, learning a variety of duties and supporting the whole organisation to provide a professional working environment. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the hospice success at providing care and compassion to patients and families.

If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now!

This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a well-rounded and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3