Office Support/Administration Apprentice

Open the door to a successful career with S.Y.H.A. If you want support and opportunity with the benefits of a Successful business then this is the apprenticeship for you! S.Y.H.A. are looking to extend their existing team by recruiting an apprentice to help in the day-to-day running of their busy maintenance office in Ecclesfield.

As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:

• Receipt and distribution of internal and external post
• Electronically filing legislative documentation in order as prescribed by Line Manager.
• Assisting in the development of routine reports to monitor our contractor’s performance.
• Contacting customers for feedback and to communicate any appointments made/rearranged.
• Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
• Updating computerised records (data input)
• Production of standard letters and email communications to our customers
• Routine administrative duties such as minute taking, photocopying, scanning.
• Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
• Utilising our housing management system (CX and CAP) to process invoices.
•   Support in the collation and submission of any GPC receipts.
• To promote the Association’s values and diversity policies and practices in all aspects of service delivery
• To work in accordance with the Associations Health & Safety policy and associated procedures.
• To participate in any training relevant to the post.
• To attend and participate in team meetings, supervisions and appraisals as required.
• To attend and participate in any corporate induction training.
• To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.

You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3.