Apprentice Client Services Administrator

Way More is seeking an Apprentice who is dedicated and has a real interest in Administration to join their wonderful team. The successful candidate will enrol in a Level 3 Business Administration apprenticeship. This is a great opportunity to build a career with a growing company that values their staff and their development.

Looking at the role in a bit more detail, a typical day as Way More’s new Client Services Administrator might look like...

• Starting the morning by checking the office email inbox, ensuring all emails are passed onto the right member of the team and replies are sent in a timely manner
• Being the first point of contact for the Way More office, answering the phone at any point throughout the day and other general office duties
• Using diary management skills to make sure the team are all set for the day, and have all information needed for any subsequent meetings
• Chatting with clients to book them in for a call and to request required documentation
• Compiling and maintaining electronic records and creating client documents
• Heading outside to have lunch with the Way More team in the office’s outdoor space
• Spending the afternoon proactively looking at current administration processes and how to improve them
• Taking clients through an online life insurance application
• Finishing the day off by ensuring all data has been inputted and updated, and everything has followed Way More’s compliance procedures

• The successful apprentice will work towards a Level 3 Business Administration apprenticeship standard qualification
• Day-to-day training will be conducted by the employer